By Sean McPheat
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Extra resources for Advanced Communication Skills
1st Position: Put yourself back into that situation as if you are actually there again, seeing through your own eyes, hearing through your own ears and feeling through your own skin. o What can you see, hear and feel? o What are you thinking? o What state are you in? com 51 Advanced Communication Skills Building Rapport 2nd Position: Put yourself into the other person’s position. It may help to move physically to where you imagined them to be in step 1. Become that person: o What can you see, hear and feel?
This is our automatic response to someone that we want to establish a positive connection with – and it’s one you can use to enhance your communication with someone. Body language is a useful tool that you can learn to use. You can mimic another’s body language when you want to express support for them. You can use a person’s body language to realize that your message is incomplete – there is more to say or there are questions to be answered. When you are in a situation where you want to convey your support of another person, you can intentionally mirror their body language.
Are excellent at repeating back instructions. 7 Kinaesthetic Representational System Those that prefer a kinaesthetic representational system check the input they receive in communication against what they are feeling. Some indications that you are communicating with someone who prefers this system are: They breathe from the bottom of their lungs, so you’ll see their stomach go in and out when they breathe. They often move and talk very slowly. They respond to physical rewards and touching.
Advanced Communication Skills by Sean McPheat